Privacy Policy

InternationalSchools.org is operated by ICPLeads, Inc., 300 Delaware Ave, Wilmington, DE 19801, United States of America. In this policy, "we", "us" and "our" refer to that company.

We are the controller of the personal information described here. For privacy questions, contact privacy@internationalschools.org.

This policy covers this website and the family service at is.internationalschools.org, where you create your request and read the answers schools give. Schools you choose to share your details with handle your information under their own privacy notices.

• Request details: destination, year of entry, child ages and year groups, curriculum preferences, budget range, boarding or day preference, and any notes you add.
• Contact details: name, email address, and optionally a phone number and preferred contact method.
• Messages you exchange with schools through the service.
• Paid search records, if you buy a personal school search: your brief, notes from your consultation and review call, our correspondence with admissions teams about your family, and the recommendations and reasoning we prepare for you.
• Payment information: our payment provider handles the card payment itself. We receive confirmation that a payment succeeded or failed, the amount, the currency, a transaction reference and the billing name and email. We do not receive your full card number or security code.
• Technical and usage data: IP address, device and browser type, pages viewed, referring URL, and campaign parameters such as utm_source or gclid.
• Cookie and consent data, as described in our cookies notice.

• To carry out a personal school search you have bought: to research your destination, to contact admissions teams about your children, to prepare your written recommendations, and to answer your questions during the follow-up period.
• To take payment, to issue receipts, and to keep the financial and tax records we are required to keep.
• To match your request to schools in your destination that serve your children's ages, so they can answer about places for your children.
• To show you each school's answer, to carry messages between you and a school, and to share your contact details and your chosen contact channel with a school after you choose that school and confirm what is being shared.
• To verify your email address and to respond to questions and provide support.
• To operate, secure, measure and improve the service.
• To comply with legal obligations and to establish, exercise or defend legal claims.

• Performance of a contract, to deliver a personal school search you have bought, and to take payment for it.
• Performance of a contract or steps taken at your request, to run the request and answer process you asked for.
• Consent, for non-essential cookies, analytics and advertising measurement, and for marketing communications where required.
• Legitimate interests, to keep the service secure, prevent misuse and improve how it works.
• Legal obligation, where we must retain or disclose information by law, including tax and accounting records for payments.

A brief or a consultation sometimes includes health, disability or learning-support details about a child, because they affect which schools can support that child. We process that kind of information only where an applicable legal basis and any additional condition required by the data protection law that applies to you exist, and only to carry out the search you asked for. You can leave these details out, and tell your adviser what matters in general terms instead.

Matched schools see what your request needs, so they can answer for each child. They do not receive your identity or contact details at that point. No school is contacted before you confirm your email address, and your contact details are shared with a school only when you choose that school, review what will be shared and confirm. Information about your children is limited to what an admissions team needs, and we keep a record of each consent. From then on, that school is an independent controller of the information it receives and will use it under its own privacy notice.

We also use service providers who process information on our behalf, listed on our sub-processors page. We do not sell your personal information.

If you buy a personal school search, we use your family brief and the details you give us in your consultation to research schools, to contact admissions teams on your behalf and to prepare your recommendations. When we contact a school we ask only what is needed to answer your questions — availability, year group, fees and next steps — and we do not give a school your contact details unless you ask us to. Buying this service does not by itself create a request to any school.

If you ask for relocation support, we use the details of your move — destination, approximate timing, who is moving and the kinds of help you need — to identify third-party relocation providers that serve your destination. Your contact details are shared only with the specific providers you individually approve, after we have shown you who they are and what will be shared, and only so they can contact you about the help you asked for. There is no blanket sharing with unnamed third parties, and no opt-in to unrelated marketing.

A provider you approve is an independent controller of the information it receives and will use it under its own privacy notice and terms. We may receive a fee from a provider for a qualified introduction; this does not change what the provider charges you. See our disclosure page.

We use the details in your request to decide which registered schools it is relevant to. This has no legal or similarly significant effect on you, and payment never changes a school's relevance or ranking. Admissions decisions are made by schools.

We operate internationally, and schools you select may be located outside your country. Where information moves outside the UK or EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the European Commission's standard contractual clauses, or on your explicit request to contact a school in that country.

These are the retention periods we have adopted as our policy.

• Request and answer data: retained for up to 24 months from your last activity, then deleted or anonymised.
• Messages exchanged with schools: retained for the same period as the request they belong to.
• Paid search records, including your brief, consultation notes and recommendations: retained for the engagement and then for 24 months, so we can answer questions about the work and deal with any dispute, then deleted or anonymised.
• Payment and financial records: retained for the period applicable to our company for tax and accounting purposes.
• Analytics and consent records: retained for up to 24 months.

We keep information for longer only where we must, for example while a legal claim or a legal obligation to retain it is live. When a period ends, we delete or anonymise the information.

Your request is served over an encrypted connection at a private, unguessable address and is not indexed by search engines. We apply access controls, encryption in transit, logging and least-privilege practices. No system can be guaranteed absolutely secure.

• Access a copy of the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete information where we no longer need it.
• Restrict or object to certain processing, including direct marketing.
• Receive your information in a portable format.
• Withdraw consent at any time, without affecting processing already carried out.

Submit a request through our privacy request page. We respond within the time the applicable law allows.

If you live in California or another US state with a comprehensive privacy law, you may request access, correction, deletion and portability, and may opt out of any sharing of personal information for cross-context behavioural advertising. We do not sell personal information. Use our privacy request page to exercise these rights or to opt out.

The service is intended for parents, guardians and other adults acting on behalf of a child. We ask only for the child details a school needs to answer, such as age and year group. Children should not submit information to us directly.

Our use of cookies, analytics and consent signals is described in our cookies and tracking notice.

We may update this policy as the service develops. The effective date and version at the top of this page always reflect the current text. Material changes will be highlighted on the site.

Privacy questions: privacy@internationalschools.org. General questions: hello@internationalschools.org. Postal: ICPLeads, Inc., 300 Delaware Ave, Wilmington, DE 19801, United States of America.