For international schools
Understand why families enrol, stay and recommend your school.
Clear findings and practical recommendations for schools facing enrolment shortfalls, recurring parent concerns or departures they cannot explain. We combine your school data, a review of the relevant processes and direct research with parents.
Two independent reviews
One looks at why prospective families do or do not enrol. The other looks at why current families stay, leave or recommend you.
Admissions Review
Understand why prospective families do or do not enrol, and what to improve.
When it helps: You have places to fill and suitable enquiries, but fewer families are enrolling than you expected.
We follow one recent intake from first enquiry through to enrolment, including accepted offers that never became starts. We read the actual communications and follow-up, examine your admissions records, and interview consenting families who joined and who did not. We then set out which obstacles the evidence supports and the practical changes worth making.
Parent Experience Review
Understand what influences families to stay, leave or recommend your school.
When it helps: You face recurring parent concerns, disappointing re-enrolment, or departures you do not fully understand.
We survey and interview current and departing parents in confidence: what they value, where expectations are not being met, and which concerns keep returning. We separate what your school can improve from reasons outside its control, such as relocation or graduation, so leadership gets clear priorities rather than a list of complaints.
What you receive
A leadership report, a prioritised action plan, agreed practical improvements and a workshop with your team.
Each recommendation explains the supporting evidence, the action proposed, who should own it and how progress can be measured.
Fixed-scope reviews. We agree the scope, deliverables and fee before work begins.
How it works
Step 1
Agree the question
We confirm the scope, the information required, the timetable and a fixed fee before any work starts.
Step 2
Investigate
We review the evidence and carry out the agreed parent research. Your school invites the relevant families, and parents respond directly to us.
Step 3
Decide what changes
We present the findings and work through the priorities with your team.
Separate services. Independent recommendations.
School payments do not influence our recommendations to families.
Families, or their employers, pay us for Personal School Search. Schools can commission a review of their own admissions or parent experience. Replying to our family enquiries never requires buying a review, and research responses are never used to sell school-search services to participating parents.
Tell us what you are trying to decide.
Describe where results are below what you expected and what you have already tried, and we will say whether an Admissions Review or a Parent Experience Review is the right place to start.
Prefer to write yourself? hello@internationalschools.org
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Last reviewed: September 2026
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